ankle cross strap sandals

■Shipping fee: 900 yen (tax included) nationwide
Free shipping for purchases over 10,000 yen (tax included).

■Delivery time: Items ordered will be shipped from overseas warehouses.

From order to shipping: 3 to 14 business days (excluding weekends and holidays)
Shipping time: 3-7 days

*Delivery is expected to take approximately 6 to 21 business days (excluding Saturdays, Sundays, and holidays) in total. *Due to the current impact of the COVID-19 pandemic, delivery may take longer than usual.

*We will deliver within 21 business days unless there is a natural disaster or unforeseen circumstances.

We do not accept returns for reasons such as the product being the wrong size, not what you expected, or being purchased by mistake.
If the product is defective, damaged, faulty, or shipped incorrectly due to reasons attributable to us, we will exchange it if you contact us within 3 days of receiving the product. We do not accept returns on our own.

*If the replacement item is out of stock, we will refund the product price or refund your membership points.
Please note that even if the return or exchange is due to our cause, we will not be able to accept the returned product if you do not contact us in advance.

Please note that we cannot respond in the following cases, even if the cause is a defect, damage, malfunction, or incorrect shipping of the product, which is attributable to our company.

・If your request is made more than 4 days after the product has arrived, or if you have not contacted us in advance. ・If the product is on sale and the product tags or accessories are missing. ・If you are unable to provide a photo of the abnormality. ・If there are signs of wear, processing, or washing of the product. ・If the product has acquired an odor, dirt, scratches, or other damage while in your possession.

Please refer to the User Guide for details.

■About the condition of the product: Our products are made overseas, so they may be poorly made or have slight stains.
In addition, the size may differ from the stated size by a few centimeters, and there may be some changes or errors in the fabric material, design, or parts depending on the manufacturer's production period, production lot, and various conditions at the time of production.
We apologize for any inconvenience this may cause our customers, and we ask for your understanding when placing your orders and making purchases.
Please refer to the User Guide for details.

■ Regarding out-of-stock items
jemiremi sells "mail-order products," which are ordered and arranged after a customer places an order.
[Special order items] may be out of stock after you place your order and may not be available in stock.
We apologize for any inconvenience, but if the product is out of stock, your order will be cancelled.
Please refer to the User Guide for details.